EN

Terms & Condition

REPAIR: 

  • BROKEN, SCRATCHED AND CRACKED SCREEN DEVICES ARE ALREADY OUT OF WARRANTY. 
  • ANY SERVICES CONDUCTED TO YOUR DEVICE MAY VOID ANY MANUFACTURE WARRANTY PROVIDED BY MANUFACTURER.
  • REPAIR DOES NOT BRING BACK MANUFACTURER WARRANTY UNLESS WE USE GENUINE PART*
  • NO WARRANTY ON WATER DAMAGE, JAILBROKEN, ROOTED, AND ON DEVICES REPAIRED PREVIOUSLY BY SOMEONE ELSE OTHER THAN Tech Repairs.
  • REPAIR MAY REQUIRE US TO SOFTWARE/HARDWARE RESET YOUR DEVICE, CUSTOMER IS SOLELY RESPONSIBLE FOR PROPER BACK UP OF THEIR DEVICES AND ARE ENCOURAGED TO DO BACK UP PRIOR TO THE ACTUAL REPAIR IS PERFORMED. 
  • YOU MAY LOOSE JAILBREAK OR ROOT ACCESS ON YOUR DEVICE, Tech Repairs IS NOT RESPONSIBLE FOR IT AND SUCH DEVICES ARE NOT COVERED UNDER WARRANTY.
  • 90 DAYS WARRANTY ON PARTS INSTALLED BY Tech Repairs, WARRANTY DOES NOT COVER ACCIDENTS, LIQUID DAMAGE, PERSONAL NEGLIGENCE, SCRATCHES OR ACT OF GOD.
  • NO WARRANTY ON ANY PARTS INSTALLED NOT PURCHASED FROM Tech Repairs.
  • CUSTOMER IS RESPONSIBLE FOR LABOR TO REVERSE ANY INSTALL/SERVICE PERFORMED ON THE DEVICE UPON THEIR REQUEST.
  • CUSTOMER IS ADVISED TO BACK UP ANY DATA ON THE DEVICE BEING REPAIR. Tech Repairs IS NOT RESPONSIBLE FOR ANY DATA LOSS.
  • WE WILL HOLD THE UNPAID DEVICE FOR MAXIMUM 60 DAYS. IT WILL THEN SOLD OFF TO COVER OUR COST.
  • VIRUS/ MALWARE INFECTION DOESN'T COVERED UNDER WARRANTY.

PURCHASES: 

  • BRAND NEW ITEM COMES WITH A 12 YEARS MANUFACTURER LIMITED WARRANTY.
  • ALL REFURBISHED AND USED ITEMS COME WITH A 90 DAYS WARRANTY FROM THE DATE OF PURCHASE.
  • STRICTLY NO REFUNDS ON USED/ REFURBISHED ITEMS. ONLY EXCHANGE WITHIN 7 DAYS IN ITS ORIGINAL STATE WHEN WE SOLD OTHERWISE WE RESERVE THE RIGHT TO REJECT THE DEVICE.
  • NO REFUND ON SPECIAL ORDERS.

SHIPPING: 

  • *FREE SHIPPING IS ON SELECTED ITEM OR ORDER OVER £100.
  • DISPATCH AND DELIVERY TIME MAY VARY DURING HOLIDAYS OR FESTIVE TIME.

UNLOCKING: 

  • UNLOCKING TIME FRAME MAY VARY IF SERVICE IS UNSTABLE OR DURING HOLIDAYS PERIOD.
  • BLACKLISTED/ BARRED PHONE CANNOT BE UNLOCKED VIA NORMAL SERVICE. PLEASE ASK FOR PREMUIM SERVICE. info@techrepairsdundee.co.uk
  • FULL REFUND ON UNLOCKING IF CODE CAME UP NOT FOUND OR SERVICE UNAVAILABLE.
  • STRICKLY NO REFUND ON WRONG NETWORK OR IF PHONE GETS BLACKLISTED DURING PROCESS.
  • ONCE UNLOCKING IS PROCESSED IT CANT BE CANCELLED OR REFUND.