UK-wide mail-in repair
Mail-in device repair, with a clear path home.
Send your phone, laptop, tablet or console to our Dundee workshop. We'll confirm a fixed price before any repair, keep you updated and return it tracked.
START HERE
Book your mail-in repair
Enter your details to get your repair reference and printable booking slip. You won't approve or pay for a repair until you've seen your quote.
FROM YOUR DOOR TO OUR WORKSHOP
You know what happens at every step.
01
Book your repair
Tell us about your device and get a reference with a printable booking slip.
02
Pack & post
Pack securely, include your reference and send it tracked and signed-for with your courier of choice.
03
Approve your quote
Our Dundee team checks the device and emails you a fixed quote. We only repair it after you approve.
04
Tracked return
After repair and payment, we send your device back tracked. Return postage is included in the repair price.
BEFORE YOU POST
Pack it with care. We'll take it from there.
A few small steps make the journey to Dundee safer and help us get straight to work when your parcel arrives.
- Back up your data and remove SIM and memory cards.
- Use a sturdy box and pad the device on every side.
- Include your booking slip or reference inside the parcel.
- Choose tracked, signed-for postage and keep the receipt.
Post your device to
You arrange postage to us at your own cost. Use a tracked, signed-for service; keep your proof of postage until we confirm receipt.
GOOD TO KNOW
Questions before you send it?
Speak to our Dundee team if you'd rather talk it through first.
01382 528579Ready when you are.
Book online, then post your device when it's packed.
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